Outsourcing IT
Different packages for different needs
The scope and manner of service SOS is established with the client. On the basis of our experience, we offer several options included in packages SOS: Minima, Standard, Business and Strategy.
Minima:
• phone support,
• immediate intervention in case of hardware failure,
• maintenance of equipment once a year.
Standard:
• phone support,
• immediate intervention in case of hardware failure,
• hardware replacement if a failure can not be removed,
• maintenance of equipment once a year.
Business:
• phone support,
• immediate intervention in case of hardware failure,
• hardware replacement if a failure can not be removed,
• monitoring operating system software,
• maintenance of equipment once a year.
Strategy:
• phone support,
• immediate intervention in case of hardware failure,
• hardware replacement if a failure can not be removed
• monitoring operating system software,
• operational oversight of the standard software (mail, office suites, etc.),
• maintenance of equipment twice a year.
